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Edition: Community Not every answer lives on a website or in a file. The console Sources screen has two tabs for knowledge you write directly: Text and Q&A Pairs.

Text

Train your AI widgets with text you write or paste — such as policies, product facts, or opening hours.
  • Give each text source a name and an optional description.
  • Everything in the content box is trained. Clear, complete sentences give the best answers.
  • A character counter shows how much room is left.

Q&A Pairs

Teach exact answers to specific questions. Each question is trained together with its answer.
  • Group related questions into a named Q&A pair set (for example “Shipping questions”).
  • Add up to 200 pairs per set; each answer can have up to 4,000 characters.
  • Every pair needs both a question and an answer.

Training

Text and Q&A sources are saved first and trained when you are ready. Sources are trained with the project AI model from Model Configuration. Retraining replaces the previously trained content.